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Posted by Ablang on 09/30/05 06:24
Problems surfacing with iPod Nano screen
Published: September 24, 2005, 12:38 PM PDT
By Michelle Meyers
CNET News.com Staff
Some owners of Apple Computer's new "impossibly small" iPod Nano are
starting to wonder if the device is also impossibly delicate.
The most widespread complaint about the otherwise highly praised
device seems to be that the color display screen gets scratched
extremely easily.
Nano owner Brian Cason posted one of 250-some threads in response to a
recent post on Apple's discussion board about screen scratching.
"I don't really care if the case on my Nano gets scratched but my
screen has scratched up so badly that all the images are starting to
become distorted," Cason wrote, echoing the sentiment of many others
in the discussion. "I have only carried it in my small pocket in my
shorts and nothing is in there to scratch it. I still can't figure how
the screen looks like it has been rubbed with sandpaper when the
entire time it has been safe in my pocket (with absolutely no items)."
But this week, several users also started complaining about screens
cracking, or failing, inexplicably. Nano owner Matthew Peterson set up
the site flawedmusicplayer.com (formerly ipodnanoflaw.com) to tell the
story about how his Nano screen shattered after just four days, to see
if others have had the same problem, and to suggest that Apple recall
the Nano and use a stronger screen product.
"It is way too fragile. Apple markets it in a pocket. Hell, Steve Jobs
himself pulls it out of his when he announces it," wrote Peterson, who
himself was smitten with the Nano upon its release. "It was in my
pocket as I was walking and I sat down. No, I didn't sit on it."
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An Apple official was not immediately available for comment on the
alleged problems with Nano screens.
Some Nano owners have written to flawedmusicplayer.com, challenging
its premise and arguing that they haven't had any problems with their
screens. They chalk problems up to user abuse and reference an Ars
Technica report that shows the Nano holds up to extreme circumstances.
Several, however, e-mailed with similar screen failures and debated
whether the problem is caused by a design flaw or poor manufacturing,
possibly just in an isolated batch.
iPodnn pointed out that at least one iPod repair company, iPodResQ,
has temporarily raised the price of Nano LCD repair "due to LCD
availability and overwhelming demand."
Last June, Apple agreed to settle several class action suits over the
battery life of earlier iPod models, offering extended service
warranties and $50 store credits to consumers who lodged complaints.
http://news.com.com/Problems+surfacing+with+iPod+Nano+screen/2100-1041_3-5880307.html?part=rss&tag=5880307&subj=news
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