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Posted by kaz.4 on 09/08/05 13:47
Just wanting to vent a little and see if anyone else has had the
frustrating experience of trying to get service on Panasonic AG series
camcorder and having trouble getting parts! I have owned many different
Panasonic camcorders over the years (AG-450,AG-455, AG-456, DP800, EZ1,
DVC10, etc.) but have just recently noticed that Panasonic very
grudgingly supports the newer model cameras and the authorized repair
shops tell me that it is like pulling teeth trying to get Panasonic to
support cameras that are even just 1 or 2 years old! After being a
loyal Panasonic customer for many years I am starting to wonder about
their commitment to the devoted buyer...
I currently have a DVC80 camcorder in the shop and am waiting over 3
weeks now for a part that the shop says fails pretty regularly.
Go figure!
Grumbly in Louisville,
Mike K
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