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Posted by Derek Janssen on 02/24/06 19:27
wunnuy wrote:
>
> The bottom line is whether the apologists want to believe it or not,
> Netflix admits to throttling, plain and clear. There is no excuse for
> it.
Put it this way:
Your 7:30 restaurant reservation doesn't REALLY get you in one second
past 7:29:59, now, does it?
In fact, some restaurants don't actually *have* "reserved tables" with
little signs on them anymore, they just expect you to be in line for
service sometime around that time; some state that policy, others just
assume you've already been to enough restaurants to know that.
Now, if you happen to be at that restaurant by yourself, and they keep
you waiting extra longer because there was only a table for six vacant
at that moment--and not only that, but that a party of six who was
(gasp!) BEHIND you in line got the table instead!--the question is, are
you going to wage your war against their "incompetent managing
strategies" and "evil customer-throttling conspiracy" before or *after*
dessert? :)
Of course, this being a more real-world scenario, we ourselves at one
time have seen, or perhaps even been, that customer who crusades against
the "injustice" done to him. Maybe we've even been a member of that
party-of-six who had to stand in line watching that party-of-one in
front of us endlessly argue "But you told me if I got here, I'd get a
table!...I pay you good money, and I WANT MY TABLE!!"
And if so, how many of us have stood there, unseated, wishing the
restaurant could speed the evening along by employing a bouncer paid to
bum's-toss him out onto the sidewalk (perhaps after a few kicks in the
crotch with hobnail boots), or volunteering to perform the service
ourselves, gratis?
Derek Janssen ("Oh, to see oursel’s as others see us!" - Robert Burns)
ejanss@comcast.net
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