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Posted by wunnuy on 03/24/06 04:00
Black Locust wrote:
> In article <1143133706.645452.252420@z34g2000cwc.googlegroups.com>,
> >
> I looked into this for you wunnuy and the only reasonable explaination I
> was given by BB Online users is this is believe or not, Blockbuster's
> way of getting movies out to you as quickly as advertised(in otherwords
> 1 to 2 business days). Apparently if a movie in your queue is not
> available from your nearest distribution warehouse, they'll send the
> next movie on your list that is instead. This is why they recommend you
> always have at least 30 titles in your queue. Admittedly this is pretty
> fucking lame and the movie shouldn't say "available now" when it really
> isn't. I suspect that's likely a result of their software, which is
> reported to still have a lot of problems. But at least Blockbuster cares
> about getting your movies to you quickly, unlike Netflix who will leave
> you sitting there for days on end and not even give a shit.
>
I'm not following. I understand why they want you to have 30 movies but
if the movies in your queue say "available now" they should be sent.
When I had BB, I had all old movies, stuff that there was no way they
couldn't have an available copy, like Cincinnati Kid and Alice Doesn't
Live here Anymore, stuff like that. The week when I had an empty queue
as far as movies out, I had seven movies in my queuue, all available.
None were "short wait" or "long wait." I never saw any evidence of BB
trying to get movies out quickly. But you do have a point with their
coupons, though, that's one thing they have over Netflix. Coupons and
the ability to get ahold of someone in "customer service." Netflix
doesn't want you talking to anyone at their company. I probably emailed
BB three times and called three times during my month with them. The
service was awful, but you could get ahold of them.
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