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Posted by Tony on 10/06/68 11:43
> With this, I am in much agreement. The same thing should happen when
>you BUY it. It should NOT require registration at all, and if bought
>from a legit store, the STORE should forward the sales info to the
>maker, and when you go to make a claim, any legally purchased product
>should have full traceability already attached to its serial number.
>This would automatically track illegal channels, as well as stolen
>articles.
That wouldnt work. The store is not responsible for registering the product for you. They arent paid
to do that. Plus, how can they register it for the buyer when, in probably 50% of the sales, the
product can be a gift for someone else. What about if the product is returned? If it was already
registered with the company, it would be pretty messy if it were returned (for any reason) and then
someone else bought it.
If the customer is so ignorant that they cannot fill out the warranty card, or register online, then
they are at the mercy of having to find out how to get it fixed under warranty.
Tony
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