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Posted by Gene E. Bloch on 10/06/37 11:44
On 3/28/2006, Tony posted this:
> On Tue, 28 Mar 2006 11:13:18 GMT, Roy L. Fuchs
> <roylfuchs@urfargingicehole.org> wrote:
>
>> On Tue, 28 Mar 2006 00:16:08 -0500, Tony <trusso11783@yahoo.com> Gave
>> us:
>>
>>> Plus, how can they register it for the buyer when, in probably 50% of the
>>> sales, the product can be a gift for someone else.
>>
>> The SALE date is tracked, and the sale legitimacy. After that ANY
>> owner has the warranty period assigned to that product. That time
>> frame is honored regardless of who the submitter for RMA is.
>>
>> It really is quite simple, dufus. The product is warranted from the
>> date of sale, not the time of warranty registration already. It
>> shouldn't matter who submits a failed product for service, as long as
>> it is inside the warranty period.
>
> You are the dufus who has no idea how it works. If you bought something and
> it was registered to you, and then you returned it, the warranty does not
> transfer to the new owner. It doesnt work that way. If you were the one that
> bought the product after it was returned, then when something goes wrong with
> it, you are not covered because warranties are generally not transferable. I
> have my own computer business and work out of an authorized repair center and
> what you are proposing is insane and will never happen. The fact that you
> want it does not mean it can ever happen. And I will be proven right because
> there will be waaaaaaaaaaaaaaaay tooo much paperwork. Do you know how many
> people come in for repairs that received items for xmas or birthday gifts?
> Guess what ??? No one gets any item fixed without their ORIGINAL RECEIPT.
> THats how the manufacturers do it. So, everyone that got a gift are not
> getting their product fixed under your chaotic scenario. You have no idea how
> warranties work.
Some stores - Target, Nordstrom's, and others less famous - I *know* to
give a gift receipt with every purchase.
This receipt has the store name and enough information on it to
identify the transaction if there is a return or warranty issue,
without revealing the price of the item.
The giver keeps the normal receipt and gives the other to the
recipient.
This is not a particularly new thing.
There is nothing more fun than getting home with your purchase of
deodorant and mouthwash and discovering that you have a gift receipt
:-)
HTH,
Gino
<SNIP>
> Tony
--
Gene E. Bloch (Gino)
letters617blochg3251
(replace the numbers by "at" and "dotcom")
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