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Posted by Phisherman on 05/04/06 18:42
On Wed, 03 May 2006 21:03:45 GMT, "Tim V." <tsvemail-usenet@yahoo.com>
wrote:
>Invid Fan <invid@localnet.com> wrote in news:010520062129252867%
>invid@localnet.com:
>
>
>>>
>>> My wife had a DBS (dumb blonde syndrome) moment the other day and
>>> grabbed a DVD off the top of our player, put it in the envelope and
>>> returned it. She later realized it wasn't a Netflix owned DVD. I
>>> sent an email to Netlfix and they told me they couldn't help me
>unless
>>> I knew what the title of the mistakenly returned DVD was.
>>>
>>> Seems like they could flag it in the system and when it hits the
>>> scanners, it could be intercepted and returned to us.
>>>
>>> The response was within 24hrs. You would think they would have to
>have
>>> this scenario built into their system.
>>
>> It says right on the web site they're not responsible for personal
>> disks you accidently send in. I called and gave the title, but never
>> got the one I sent back. A bummer, as it was from a box set, but in
>the
>> end I just rented a copy and copied it (the only "bootleg" on my
>> shelf).
>>
>
>
>They found the disk my wife sent in and returned it to me. I
>figured it was a gonner. Hurrah for them!
Good to hear that Netflix returned your disc. I have been a Netflix
subscriber since March and a very satisfied customer so far. It's
amazing how they keep track of everything, the selection beats any
video rental place, and I have yet to get a bad or damage disc.
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