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Posted by Mr. Tapeguy on 05/18/06 15:46
> >
> > That is ludicrous. That statement assumes that every machine made will
> > run flawlessly without fail. Name ANY manufacturer who has a track
> > record of 100% perfection. Anything less a "complete ripoff?" Then I
> > suppose that would make every piece of mechanical or electrical
> > equipment that ever fails in any way a complete ripoff. Your claims
> > would have some legitimacy if you didn't take such extreme positions.
>
>
>
> Sorry Tapeguy. That's the way it is. When you buy ANYTHING from a company
> that has complete control over all aspects of it there is absolutely NO
> excuse for such sloppy , bug ridden, undependable crap.
If you're point was statistically valid we would still have to agree to
disagree; however, the data shows that Apple does not make sloppy, bug
ridden, undependable crap. The have the LOWEST incidence of repairs in
the industry and the HIGHEST rate of customer satisfaction. The cost
of IT is substantially lower. I understand that YOU had a bad
experience and you got a bad taste in your mouth. But the statistics
don't back you up so making a global condemnation of everything they
make and everything they do is not an Apple bug it's a bug up your ass.
> It isn;t a 100% track record I am talking about here. And you know that. I
> will say it again for you though.. If Apple makes the hardware, makes the OS
> AND makes the apps that run on them there is no excuse for some of the
> lamest code breaking and crippling OS releases I have ever seen. No excuse
> whatsoever. I am not talking about mechanical failures here , which are
> common problems with Apples, too. I am talking about the failure to
> orchestrate software, hardware and OS releases. For example when they
> released OS upgrades and had no fucking idea they would break FCP and leave
> people swinging in the wind until they got their shit together... Actually I
> find it hard to believe they had no idea.. rather they released the OS
> upgrades knowing they would cause problems.
I say again, whatever issues they've had, no one argues with that. But
overall their track record is superior. According to you, it should be
PERFECT. Well nothing is.
Many Apple products were originally developed by other companies which
became divisions at Apple. In a small company where the developers of
the OS sat every day with the guys who develop FCS, Logic, Filemaker -
WHATEVER, maybe each release could be bug-free. With a large company
I don't think there is any way to keep some unanticipated issues from
surfacing.
I would not agree with you that they did things deliberately. I would
say, however, that I'm sure they've rushed things to market without
perhaps examining every angle as thoroughly as they could have over
time. That's probably true for any company.
Finally and ESPECIALLY in our business you've got components NOT made
by Apple (drives, for instance) and a half-dozen other
processor-intensive applications installed on the same machines and
this bound to intervene. The more variables, the more possibilities
for an issue.
> When I design something for someone they expect it to work. I can't say to
> my clients.. oh.. sorry.. only a few of these will work perfectly. And you
> will have a lot of problems with them on a regular basis. Of course, some of
> the things I work on have people's lives depending on them.
Again, statistically that is not the case. But I would hope anything
with people's lives depending on them (such as medical equipment) would
be thoroughly tested and I trust the price would include that sort of
safety net.
> > And if any microwave or Tivo ever fails then the entire product line is
> > a complete ripoff, right?
>
> If they fail repeatedly.. YES.
Your tolerance level for Apple was 0%, not repeated failures. You
said they have no excuses ever ever ever.
>
> > Apple does not fail.
>
> another brain fart.
Apple has failures, just fewer than other manufacturers.
>
> > They consistently rate
> > the HIGHEST in FEWEST repairs and BEST customer satisfaction.
> '
> That's just sales hype. It is simply a lie.
These are not lies. These are studies done on enduser reviews, testers
and other things that do not originate from Apple. I have quoted
sources for you before and you just poo-poo them because they don't
support your claims. There are too many sources which contradict you.
You can deny them all but that doesn't make your statements accurate.
If you had a bad experience with Apple and Doc did too that doesn't
mean everything they make is crap.
>
>
> > Their
> > hardware and software is highly ranked by consumer and industry-related
> > publications which I've pointed out repeatedly and you choose to
> > ignore.
>
> I don't consider ANY industry 'publications' to be representative of
> ANYTHING. I DO consider personal experience valid. But ad rags and cheezy
> reviews... come on.. who are you kidding?
Who are YOU kidding. You poo-poo personal experience in other threads
if I mention it yet give another global condemnation to ANY
publications (and I can name quite a few). Consumer Reports (which you
have criticized in the past) accepts NO advertising and only reports
what endusers and repair facilities send back to them. I think their
reviews, along with Videomaker, DV Magazine, The Wall Street Journal
and many others merit consideration. The fact that they do not
substantiate your position ought to be an indication to you that
perhaps your experience was the exception rather than the rule but if
hating Apple is more satisfying than acknowledging the experience of
endusers as a whole, you can sing that tune 'til the cows come home.
I think I would faint if I ever read you saying something accurate such
as "The data sure seems to support Apple's quality, service and
reliability so I was extremely disappointed by all the problems I had
with my systems."
>
>
> > Are they perfect? No. Even Lexus puts out a lemon now and
> > then. And as far as "getting" in line to buy their Intel computers,
> > yes, that's exactly what they expect. And judging by their increasing
> > market share, they are succeeding.
>
>
> Increasing market share? You mean.. from 4% to 4.01%
No I mean over 50% in video and all the other areas where they are very
strong. Larger increases in the consumer market will take longer.
> > Notice how I don't say "Dell fails miserably" or "Microsoft fails
> > miserably" (some of which might be accurate). Extremism and global
> > condemnations are unproductive and immature.
>
>
> If DELL made the OS or MS made the computers I would expect them to be
> flawless.
An unrealitic expectation for anyone, including Boeing et al,
unfortunately.
> >> > Also.. never , ever, take the advice of salesmen. DO your homework like
> >> > you are now.
> >
> > Nippy likes to ignore the fact that we sell everything. I agree that
> > salesmen are to be scrutinized. That's why I don't take extremist
> > positions or say things I can't back up. Of course if I was a
> > Mac-hatin' PC-lovin' salesguy he'd be singin' a different tune.
>
>
> No.. I would never take the word of a salesman. Ever.
People are either honest or they aren't. People either want to help or
they don't. People either have a realitic perspective or they don't.
You insult anyone is sales with your presumption that they are all
either misinformed, stupid or liars.
I'd sooner consider the word of a salesman as a legitimate part of the
research process than an extremist idealog giving the equivalent of
political views from Rush Limbaugh or Louis Farrakhan.
Craig
http://www.pro-tape.com
Adobe - Apple - Avid - Canon - JVC - Panasonic - Primera - Sony - Taiyo
Yuden
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