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Posted by Beavis on 07/04/06 02:31
In article <MPG.1f1387b0d70961c198a603@news.nabs.net>,
Jeff Rife <wevsr@nabs.net> wrote:
> I guess you complain about "free shipping", too, huh? It's not really
> free, you know...it's built into the higher price of the item you bought.
>
> Likewise, Netflix gives you unlmited DVD rentals per month. At least,
> *they* don't limit you. You get as many as they can ship out and you
> can return, limited only by factors like mail speed, processing time,
> and disc availability.
Yeah, I believed that too, until I realized that they were screwing with
the *arrival* times of the DVDs I returned.
I dropped two DVDs off in one envelope -- one arrived the next day,
while the other arrived THREE DAYS LATER. Physically impossible, of
course, but that was Netflix's claim. I repeated this several times,
and more often than not, the two DVDs in the envelope "arrived" on
different days. No barcodes were showing outside the envelope, either;
they had to open the package to scan either disc.
They blame postal delays, but they are *lying* about it.
Just advertise, say, up to 15 movies a month for $19.95, with no
throttling and no "prioritizing" who gets the new releases, and I'll
sign up again. But this completely bogus claim of "unlimited" has
alienated me as a customer. Because of just one heavy month, I wouldn't
see a new release for two months following. It's BS.
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