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Posted by TH on 09/06/07 19:07
I quit Netflix because of their ridiculous throttling practice, so I'm
trying Blockbuster. I have 20 movies in my queue, 95% of which are
"available now." It's been about 36 hours since I joined and nary a
movie has been sent. I finally got a response from BB that I have to
have 30 movies in my queue. Since almost all of these are "available
now," it should matter one bit if I have 3 or 500, if they're
"available now" then they should be sent now. I told them if I do not
have movies sent out by the end of the day, they can canel my
subscription. I'd rather be without a video service than deal with
terrible customer service like netflix and BB provide.
Are there any other online DVD distribution companies or is this it?
Tell me this isn't it? I know there's no such thing as good customer
service anymore but you'd think there would be one company that would
actually want business.
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