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Posted by Lloyd Parsons on 09/06/07 21:55
In article <1189113827.432894.258050@o80g2000hse.googlegroups.com>,
TH <thehendersons44@aol.com> wrote:
> On Sep 6, 1:12 pm, Lloyd Parsons <lloydpars...@mac.com> wrote:
> > In article <1189105634.420381.215...@w3g2000hsg.googlegroups.com>,
> >
> >
> >
> >
> >
> > TH <thehenderson...@aol.com> wrote:
> > > I quit Netflix because of their ridiculous throttling practice, so I'm
> > > trying Blockbuster. I have 20 movies in my queue, 95% of which are
> > > "available now." It's been about 36 hours since I joined and nary a
> > > movie has been sent. I finally got a response from BB that I have to
> > > have 30 movies in my queue. Since almost all of these are "available
> > > now," it should matter one bit if I have 3 or 500, if they're
> > > "available now" then they should be sent now. I told them if I do not
> > > have movies sent out by the end of the day, they can canel my
> > > subscription. I'd rather be without a video service than deal with
> > > terrible customer service like netflix and BB provide.
> >
> > > Are there any other online DVD distribution companies or is this it?
> > > Tell me this isn't it? I know there's no such thing as good customer
> > > service anymore but you'd think there would be one company that would
> > > actually want business.
> >
> > 'available now' in BB parlance just means it is available somewhere in
> > their system, but not in your shipping point.
> >
> >
>
> It's absolutley ridiculous. They need to then make it "not available"
> if the disk is actually not available. i've never seen anything so
> amazingly stupid and misleading. And I thought Netflix was bad.
Yep, screwy isn't it?
I'm with Netflix now as they have been reported to be more consistently
good with HDDVD and BluRay disks. So far, it has been good. I get 3
movies a week generally, maybe that is low enough they won't throttle me.
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