Posted by Bob on 01/12/49 11:39

On 8 Feb 2006 16:01:23 -0800, "wunnuy" <wunnuy@netzero.net> wrote:

>They did, in fact, lose a lawsuit (although their payment were
>ridiculous, 2 mil lawyers fees and an extra disk for a month for
>Netflix users - whoopie).

LOL. I thought it was a free month.

>I just bring up the fact that anytime there
>is a discussion about Netflix's throttling, there's always some guy who
>claims it's not true (because it hasn't happened to him yet) or to just
>accept it and shut up.

I know that NF throttles because a customer service representative
told me so. She said that when people get "too many" discs per month,
they are put at the back of the list and have to wait longer for discs
that are not immediately available.

Let's say there are 3 copies of a DVD in your local distribution
center and you get 9 discs per week, which is the practical limit.
Let's imagine that three people who are not as aggressive as you want
that DVD along with you. You will be put at the back of the list and
have to wait or maybe get the disc from a distant warehouse which will
incur delays.

I do not think NF intentionally throttles people just for sport
because that does not suit its interest in the long run, especially
after getting its knuckles smacked over that issue with the lawsuit. I
think NF is attempting to "share the load" and if I am an aggressive
user of the service, I have to wait even longer sometimes.

It is interesting to note that I had a new high-demand DVD at the
front of my queue for 3 months, and it was Long Wait. I unsubscribed
for a month to take advantage of that $1 BB deal (what a farce), and
rejoined NF. The "Long Wait" disappeared and I got the disc in the
first mailing. That gap of one month changed by moving average and I
was no longer at the back of the list.



--

"It has been said that politics is the second oldest profession.
I have learned that it bears a striking resemblance to the first."
--Ronald Reagan

[Back to original message]