Reply to Re: TOO chatty clerk: How would you handle this?

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Posted by Biz on 01/12/78 11:40

The rental cases all have a locking mechanism/securtiy tag that needs to be
removed similar to the clothing tags at a dept store....so those cases are
near impossible to get open without that special tool they use at the
counter....

"Dick Sidbury" <DrJamesSidbury@hotmail.com> wrote in message
news:DrJamesSidbury-221948.16114010022006@individual.net...
> In article <1139587541.807481.28860@z14g2000cwz.googlegroups.com>,
> "wunnuy" <wunnuy@netzero.net> wrote:
>
> > Dick Sidbury wrote:
> > >> Blockbuster employees are required to greet people as they enter the
> > > store. I've heard that BB did a study that shows that when customers
> > > are greeted that they are more likely to think that they are being
> > > watched by the employees and therefore are less likely to steal stuff.
> > > I have no idea if this was true or still is. So I take the greeting
as
> > > a requirement in the same way that Sam's club's check out clerks are
> > > required to say "Thank you James" to me when they hand my card back.
> > >
> > > dick
> > > -- as if a 60+ year old is going to think that a 19 year old is more
> > > friendly by calling me by my first name.
> >
> > first off, I'm aware they're supposed to greet you, I doubt it has
> > anything to do with stealing.
>
> That's your privilege, but nonetheless, it's what I read several years
> ago.
>
> > What are you going to steal? Movies?
> > Can't get them through the detector by the door, so that theory is out.
>
> As far as I know, the DVDs are not protected, only the cases. So a
> clever thief could open the case take out the DVD and put it somewhere
> and march out of the store, assuming of course that the cases are not
> empty. I haven't been into blockbuster in a while so I don't know if
> the cases are empty or not.
>
> > They greet you because they think it makes it more pleasureable for
> > you, which it doesn't.
>
> And you know this how?
>
> > Maybe for a 60 year old like yourself.
>
> Nope.
>
> > I don't
> > like being in a conversation with my girlfriend and being interrupted
> > by a guy saying "hi...hi!"
>
> I just ignore them when I go in. I've never had anyone demand that I
> respond to their greeting.
>
> > And I'm sure some 18 year old giving you
> > recommendations on film is helpful, that's great. It's not for me, I
> > know more about film than any of those people there will ever know the
> > rest of their lives, so it's only annoying to me, and most other
> > people.
>
> And you call *me* cocky later in this response.
>
> >
> > Second, the whole "here you go Mr. Gripenstraw" is annoying too and
> > I'll tell you why. They do this at Pavillions here in Los Angeles too
> > and it gets under my skin. I stand in line for 15 minutes, they ring me
> > up, bag everything, then I've got to stand there another 30 to 60
> > seconds while the cashier tries to figure out how to pronounce my name.
> > "thank you mr...mr..." and I'm literally just trying to take the
> > receipt out of her hand becuase I've stood in line long enough but they
> > feel by saying your name, or making you wait the extra time while they
> > try and figure out the correct pronounciation of your name, it makes
> > your time there more enjoyable. I can tell by your cocky and
> > condescending comment at the end of your post, you like this. I can
> > tell you most people under 60 don't.
>
> Well as the rest of this post indicates, you clearly didn't comprehend
> what I said. But to be sure, I'll explain it more fully. Sam's
> requires its checkout people to thank the person leaving the store by
> their first name. There's a note on the side of the cash register that
> says if the checkout clerk fails to do this you will get a dollar. *I*
> resent people who I don't know and who don't know me, calling me by a
> familiar name. They haven't earned the right to do so. Maybe this makes
> me cocky, but I don't think so.
>
> dick

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