Reply to Re: Zen Touch 20 GB - I can't download anymore tracks????

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Posted by Cathy De Viney on 11/15/81 11:31

Generally 255 files (I think) per folder.


"OG" <owen@gwynnefamily.org.uk> wrote in message
news:3taa80FrkncjU1@individual.net...
>
> <vkatek@hotmail.com> wrote in message
> news:1131319674.108630.99960@g14g2000cwa.googlegroups.com...
>>I bought a Zen Touch 20GB MP3 player and everything was fine. I managed
>> to download 386 MP3 tracks and have 16872 MB of space left but I
>> suddenly couldn't transfer anymore tracks from my computer. I have
>> reset the MP3 player, downloaded new drivers from the Creative Site,
>> tried it all on another computer and still no luck.
>>
>> If anyone else has had this problem please let me know. I can take it
>> back to the shop but I have spent so much time putting tracks on I am
>> reluctant until I ask for advice. I have also emailed customer services
>> at Creative to ask them to help.
>>
>
> I've no personal experience of this, but are you using folders to store
> your files? Most drives have a limit to the number of files that can be
> stored at the highest level, (the root of the drive). If you are saving
> all your mp3s as files at the highest level this may be causing problems.
>
> Before sending it back to your shop, you should be able to drag and drop
> all the downloaded music back onto your computer hard disk so you can
> backup all those albums.
>
> Hope this helps, let us know how you got on.
>

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