Posted by Nath on 12/26/01 11:26

"DH" <nowhere@nohow.com> wrote in message
news:n5ERe.100343$G8.17084@text.news.blueyonder.co.uk...
> Nath wrote:
>> Warning!
>>
>> Do not buy anything from Mail Order Cycles, I bought a bike and it
>> arrived damaged. They're now refusing this reason for a refund.
>>
>> http://www.mailordercycles.co.uk
>>
>> It looks like I'm going to have to go to small claims court, or let visa
>> sort it out.
>
> Surely it's down to the carrier to refund ! Assuming they used an insured
> service...
>
> Who actually delivered it Nath ?

ANC. The damage was under a thin corrugated cardboard tube (front fork)
They're getting snotty- getting the vibe they won't accept a refund unless I
pay shipping, and even if I drop the bike into the shop/warehouse they
somehow will still charge me for postage. WTF? Apparently because they think
I ordered a wrong size (I was concerned if it was the right size, and phoned
up to cancel but it was sent out) I bought a 52cm frame, on the box & bike
it's 52cm, however my own measurement has shown it's 47cm. I have a 52cm MTB
and sat in several 52cm bikes and they fitted. If it were a true 52cm frame
I think it'll be ok however I would still return it due to the damage, it's
just that Kona have a non-standard sizing method. Apparently to them
52cm=47cm (and so on up the range)

They thought I made this damage up as a reason to return it. Their reasons
for my cancellation/framing size has little relevance because it is damaged.


Hope they all die of cancer. Bastards.

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