Posted by Simon Finnigan on 09/16/05 14:39

"Andrew" <me@privacy.net> wrote in message
news:432ac1c5$0$1277$ed2619ec@ptn-nntp-reader02.plus.net...
> Theres bad and theres bad.
>
> I've just entered my third month under lovefilm, and I'm cancelling at
> the end of the
> month. Why?
>
> Well, I have 40 titles in my rental queue, and its giving me titles in
> the
> range of 36-40. So they'll stop giving me titles after my next 3 or 4
> discs.
>
> I don't have 40 titles from last 2 months, some are over a year old,
> some are
> even older than that... But they can't deliver any of these.
>
> I suspect they can't deal with a ratio of discs to customers. They've
> probably got a lot more customers recently, but not increased the
> discs.
>
> Makes no odds, I'm stopping them. I'm looking for an alternative, but I
>
> suspect I will just go back to the videoshop in the end. It seems to me
> that the online dvd rental model is failing...
>
> Smid
>
>
> ==================
> i had exactly the same problem with lovefilm. films were sent out very
> promptly but always from the bottom of my list
> in the end i had to reduce my list down to just 7 films to get the ones i
> wanted, they just took longer to send out, i went for over a week before
> even one was despatched.
>
> like you i cancelled as i wanted new releases, but their system was
> working.
> when i had 50+ films in the queue they were sent very promptly on return
> of
> the previous disc.
>
> to be fair they just can't have enough new releases for every customer,
> its
> just not possible.

I've got 150 items in my queue, they can't possibly claim that the disks
aren't in stock. I've got 30-40 new releases at the top of my queue (so
that they come out to me when they are available), but then there are 110 or
more other items. Old films that have been out for years, TVseries and the
like. Nothing that should be in any great demand. I can't see how they can
justify taking 3-4 days to send out new disks to me from a queue like that!

I think I'll be cancelling at the end of the month, and mabe try screen
select. Seen a few good things about them for turnaround time, which for me
is the most important thing.

Anyone able to suggest any other companies with a fast turnround time?

thanks!

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