Posted by watty on 12/28/05 20:11

> > "andrew.upton4" <andrew.upton4@ntlworld.com> wrote in message
> > news:%firf.16372$q4.6007@newsfe2-gui.ntli.net...
> > > My package finally arrived today -
> > > on CHRISTMAS EVE !!!
> > > Couldn't believe it !
> > > I will have a happy Christmas now !
> >
> > An a happy Christmas to you too my friend.
> > Enjoy your digital pleasure, I'm glad Play delivered to u on time.
> > Best wishes
> > Matt

Glad yours arrived.

I had a hell of a panic with my faulty nintendo ds!!
Asked Play to replace it which they agreed to, after realising it wasn't
going to arrive for xmas I decided to get another and then ask for a refund,
as someone pointed out its not a great thing to do and I wasn't too thrilled
about doing it myself but it was that or disappoint a family member on xmas
day which I wasn't really prepared to do.

However, this morning I was still waiting for the replacement nintendo to
arrive from play.com so on a hunch I decided to check my bank account and lo
and behold instead of sending me a replacement they just refunded me despite
me specifically asking for another console..... and I finally got an email
confirming this a full 5 days after the refund took place!!! I know its xmas
but I still ordered over this period in the play.com sale and they took
those orders quick enough.

Still, this is the only complaint I can have with play after buying from
them for the last 4 years.

:)

[Back to original message]