Posted by doc on 09/02/05 04:16

Hi guys. I've been on the phone and through email with Pinnacle Support
over my version of Studio 9 for the last 4 weeks and it's been a disaster!
They keep telling me I have a slow machine and that I have too many
processes running and that I have to get the thing down to almost B/W
resolution in order for Studio 9 to not crash and burn.

So let me see, a Athlon 64bit 3400+/1600 fsb/2Gb ram is slow AND a Pentium D
(dual core) 3.0 GHz (each) with 1Mb L2 cache with 2Gb ram ARE TOOOOO
SLOOOOOOOW says Pinnacle support.

I think after all I'm hearing here and with my own experience, the problem
is with Studio 9, not my computers!

I'm packing it up, and taking it back!

doc

"Roberto Divia" <Roberto.Divia@cern.ch> wrote in message
news:4263923B.D27E10D@cern.ch...
> Jan Johansen wrote:
>> "Roberto Divia" <Roberto.Divia@cern.ch> skrev i melding
>> news:425F910E.2DB02965@cern.ch...
>> > Jan Johansen wrote:
>> >> I'm considering Pinnacle Studio 9 as my new DV authoring software,
>> >> I've
>> >> used
>> >> Dazzle a few years ago, and wasn't quite happy with it. Studio 9 Plus
>> >> have
>> >> all the "utilites" I need, but I'm scared to buy it since there is no
>> >> free
>> >> trial version available, and lots of people has reported seriuos
>> >> problems
>> >> with the software. It seems to be very sensitive with regards to
>> >> hardware
>> >> and OS ? Does the upgrade patches solve these problems ?
>> >> I'm gratefull for any input on this.
>> >
>> > In its most recent upgrades (9.3.5 and 9.4.*) Studio 9+ works quite
>> > well.
>> > What you have to look out for is to use it on a "clean" installation.
>> > Studio
>> > has the bad habit to hate interferences with other software: firewalls,
>> > virus checkers, DVD burning, CODECs, background programs...
>>
>> I have tried it all now, even removing all hardware but the hardisk an
>> videocard, disabling all background processes, but it still crashes. It
>> is
>> hard to comprehend that it is possible to make a software that is so
>> unstable ? I have never seen anything like it. I just won't work...thats
>> a
>> $100 down the drain...
>
> I'm sorry to hear it. In my setup it works and it always did, starting
> from
> Studio version 8 up to the latest...
>
> Did you try to contact the Pinnacle Webboard? You might get some valuable,
> effective help...
>
> Ciao,
> --
> Roberto Divia` Love at first sight is one of the
> greatest
> Dep:PH Bat:53 Mailbox:C02110 labour-saving devices the world has ever
> seen
> Route de Meyrin
> ---------------------------------------------
> Case Postale Phone: +41-22-767-4994
> CH-1211 Geneve 23 CERN Fax: +41-22-767-9585
> Switzerland E-Mail: Roberto.Divia@cern.ch

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