Posted by doc on 09/20/05 04:15

will do on letting you know. as far as the upgrade, over this problem, i've
talked to the regional respresentative and he said when 10 comes out, 9
users get the upgrade for something in the range of $20 so he asked if i
could just hang in there for that, let alone their considering something
else for compensation also due to this problem costing me business :o(

doc

"TonyP" <arpierre@hooptonline.net> wrote in message
news:trKXe.9341$gE7.648@fe08.lga...
> doc wrote:
>
>> geez, didn't know that about 10. le based? hmmmmm. then it should be
>> good.
>
> Studio 10 looks like a great product on paper. HDV, 5.1 surround, pan and
> zoom, etc. I don't know about layering though. It's an easy product to use
> and I am sure that the upgrade cost will be nominal, so, I'll take the
> plunge.
>
>> the studio 9 campaign has been a disaster for pinnacle. in fact, i've
>> spoken with some of their former employees who left just as studio 9 was
>> being released when pinnacle launched the studio 9 software with an
>> internal
>> tee shirt and office campaign that read, "to hell with the documentation,
>> full speed ahead" because the documentation wasn't ready when the
>> software
>> was ready for release so they were going to just put an auto update that
>> hit
>> pinnacles website and grab the current documentation (which was still
>> under
>> development and wouldn't be finished for another 7 months) wow.
>
> I would have to agree with Studio 9 being very probematic. If it worked,
> it was great. And if it didn't (and who knows why), it was a horror story.
> So far, so good for me. As for being a beta tester, I have been one for M$
> ever since I went to Windows.
> Let me know how things go with Pinnacle on resolving your problems.
>

[Back to original message]