Posted by nappY Si on 10/23/05 10:14

Where does Pinnacle get off selling crappy
buggy software? We know every software app
has issues, but there's a *reasonable*
tolerance level for this.

Check this out. This is a bug-list for
Studio 10. And we're talking about a
new product here.

http://forums.hexus.net/showthread.php?t=57556

It's amazing that Pinnacle expect you to
buy their brand new Studio 10, and THEN,
download a 65MB patch (that's right 65MB)
to fix it. You then find that 65MB
'patch' which took a few hours to
download, itself is screwed up.

It's obvious Pinnacle is in the business
of releasing crappy untested software,
and then using their poor gullible
users as guinea pig testers. Pinnacle
then fixes the software, or doesn't fix
it, depending on how much that would hurt
their profit margin.

And when you call them for support,
they piss on you and tell you to go
away.

Where does Pinnacle get balls like that?

What's more, you'd assume Avid, who purchased
Pinnacle a while back, would enforce the same
excellent quality control standards on Pinnacle,
that users associate with professional Avid
products.

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