Posted by News on 10/24/05 23:30

Thank you very much! Just cancelled my pre-order of 10 awaiting shipment. I
think I'll stick with Studio 9 after all. Haven't really had too many
problems out of 9 with the latest update and this craze of HD DVDs is a bit
over the top. It will be a very long time before HD takes over everything
and you can still play regular produced DVDs on an HD TV set anyway. I've
done many DVD conversions for people with HD TVsets at a 16:9 aspect ratio
with crystal clear picture and surround sound effects. I don't think my
customers would lie about something like that, but more over would want
their money back.

Go to http://www.dvddemystified.com/dvdfaq.html#2.9 about HDTV and DVD. I
use Pinnacle 9 AV/DV Deluxe to capture, render and natively produce MPEG-2
video, then Sonic DVDit Pro 6 to produce final DVD output. You couldn't ask
for anything better, even at a medium transcode setting, in the way of
picture and sound quality. Would you really want to attempt to burn an HD
compliant DVD in Studio 10 anyway?

Memories on Disc at www.mondisc.net


"ed jurewicz" <ejurewicz@comcast.net> wrote in message
news:dYidnVntlftdacHenZ2dnUVZ_sudnZ2d@comcast.com...
> Having been burned by Pinnacle and lack of support, I would suggest that
> if you have any initial problems with either software or hardware return
> them as soon as possible. After extensiver research several years ago and
> inquiries to pinnacle regarding compatibility issues, I purchased the
> DV500 and could never get it to work. This was over a course of several
> years and three computer systems all of which were supposedly compatible
> with the dv500. One continual problem with pinnacle is they frequently
> point to compatiibility issues and wash thier hands of you; however, their
> lists of compatible hardware frequently goes beyond outdated into ancient.
> I sent emails to them concerning installtion problems experienced but they
> waited to respond until after the original warranty ran out telling me
> that they could do nothing becasue the dv500 package was out of warranty.
>
> With that said, however, I recently purchased a liquid edition pro system
> with breakout box and I have to say this package is far more stable.I can
> at least import video which never was the case with the dv500. I did have
> several installation issues and concerns prompting me to contact
> pinnacle and guess what. They failed to respond.
>
> Good luck.
> "Danne" <NoSpam@FakeEMail.Nowhere> wrote in message
> news:sVN6f.36586$d5.193521@newsb.telia.net...
>>
>> "nappY Si" <nleio23@hotmail.com> skrev i meddelandet
>> news:66JHPNTH38648.2185300926@anonymous.poster...
>>> Where does Pinnacle get off selling crappy
>>> buggy software? We know every software app
>>> has issues, but there's a *reasonable*
>>> tolerance level for this.
>>>
>>> Check this out. This is a bug-list for
>>> Studio 10. And we're talking about a
>>> new product here.
>>>
>>> http://forums.hexus.net/showthread.php?t=57556
>>>
>>> It's amazing that Pinnacle expect you to
>>> buy their brand new Studio 10, and THEN,
>>> download a 65MB patch (that's right 65MB)
>>> to fix it. You then find that 65MB
>>> 'patch' which took a few hours to
>>> download, itself is screwed up.
>>>
>>> It's obvious Pinnacle is in the business
>>> of releasing crappy untested software,
>>> and then using their poor gullible
>>> users as guinea pig testers. Pinnacle
>>> then fixes the software, or doesn't fix
>>> it, depending on how much that would hurt
>>> their profit margin.
>>>
>>> And when you call them for support,
>>> they piss on you and tell you to go
>>> away.
>>>
>>> Where does Pinnacle get balls like that?
>>>
>>> What's more, you'd assume Avid, who purchased
>>> Pinnacle a while back, would enforce the same
>>> excellent quality control standards on Pinnacle,
>>> that users associate with professional Avid
>>> products.
>>>
>>
>> Hi
>>
>> I have this software and I can ensure that even with this "patch" there
>> are a lots of problem so it is impossible to create anything usefull. I
>> will try to return both the software and hardware. Without the patch the
>> program did not start at my computer.
>>
>> The program hangs often so I have to kill the application. Somethimes it
>> crashed and creates a crash report.
>> The output window often stops/hangs. The realtime output of 700-USB stops
>> also. Some project that have been working can not be played correct
>> anymore. DVD menus creates a lot of problems. The videoeffect works
>> randomly.
>>
>> Note also that I have installed the software on a new clean computer with
>> the hardware that more then fullfills the requirement. The support have
>> not returned the issue that i have raised, I did get an automatic mail
>> telling that they will return within 48 hours.
>>
>> Now I am looking for another software but I do not know what, it will not
>> be a product from Pinnacle for sure.
>>
>> Best Regards
>> Danne
>>
>>
>
>

[Back to original message]