Posted by Danne on 10/25/05 06:10

Hi

I will also say that this program is an alpha version that should not
be out yet.

In my case it looks like this.

This software was installed on a new computer with the hardware and
software sp that was recommened.

Version 10.0 will not start at all, it crashes during startup.
After path 10.1 it starts and everything look very nice and easy to
use, more feachers than you need. BUT BUT it is impossible to use to
something. If you just whan to play then it is ok.

After this patch "10.1" I have these problems.

1) The progam hang very often have too reset the computer.
2) Sometimes the progam just crash en creates a test report.
3) The preview output window stop very very often, also the TV out on
USB700
4) Video effects like stabilize does not always work
5) Video effect noise reduction same as stabilize
6) If you enable both, stabilize will alway be unfunctional
7) Video effect for changing color, if the auto mode is enabled, the
picture are so damaged with color that you can not see what it is.
8) The last project I saved for some days ago is now impossible to
play in some parts
9) It is not always possible to create the output, it stopps and
nothing more happens.
10) It is very difficout to capture from the 700USB firewire, after DV
enabling you have a very short time to start capture and select a file
name. Then is switch to analog input and then the capure fails.
11) Adding an DVD menu and plays it will more then often result in the
output windon stopps working. THen you only have audio.
12) Yesterday I started the program again. Now it is impossible to
play anything, it onlys says "can not open video clip". All these
video clips files are created with Studio 10.1. Windows can however
play them. The output window showing "pinnacle" the hole time.
13) Have contacted the support. Got an automatic mail saying that they
will return with more information within 48hours woking time. Have not
heard from them.

If you look at the version of some of the DLL files they are taged
vith "alpha" version and I think this is an alpha version that should
not be shipped.

Have been using computer for more than 20 years, have never seen
something like this, must have been lucky.

I'm try to return this software and hardware and buy something else. I
have downloaded a demo program from Canopus. It have been working
without any problems on the same computer. There are not as many
featchers as in Pinnacle but it works, and those effect and other
tools that exists works without any problems and are realy fast and hi
quality of the picture.

Of case this is my view of Stuido10+/USB700 installed on my computer.
Others may have different. I know that I am not the only person what
have issues with this release.

Best Regards Danne


"Donald Link" <linkd@mindspring.com> skrev i meddelandet
news:l2rql1hjlk6fabo6oqv2f85p52t2t2qieg@4ax.com...
> Jesus welcome to the real world. The first version of most software
> programs when it hit the big market after Beta have some problems.
> The
> positive thing (which you forgot to mention) is that they were
> addressed promptly. Tough if you are worried about a 65 meg update.
> Must have a dial up otherwise you would have no problems. Just grow
> up a blowing a small problem like it was major.
>
>
> On 23 Oct 2005 10:14:41 -0000, nappY Si <nleio23@hotmail.com> wrote:
>
>>Where does Pinnacle get off selling crappy
>>buggy software? We know every software app
>>has issues, but there's a *reasonable*
>>tolerance level for this.
>>
>>Check this out. This is a bug-list for
>>Studio 10. And we're talking about a
>>new product here.
>>
>>http://forums.hexus.net/showthread.php?t=57556
>>
>>It's amazing that Pinnacle expect you to
>>buy their brand new Studio 10, and THEN,
>>download a 65MB patch (that's right 65MB)
>>to fix it. You then find that 65MB
>>'patch' which took a few hours to
>>download, itself is screwed up.
>>
>>It's obvious Pinnacle is in the business
>>of releasing crappy untested software,
>>and then using their poor gullible
>>users as guinea pig testers. Pinnacle
>>then fixes the software, or doesn't fix
>>it, depending on how much that would hurt
>>their profit margin.
>>
>>And when you call them for support,
>>they piss on you and tell you to go
>>away.
>>
>>Where does Pinnacle get balls like that?
>>
>>What's more, you'd assume Avid, who purchased
>>Pinnacle a while back, would enforce the same
>>excellent quality control standards on Pinnacle,
>>that users associate with professional Avid
>>products.
>>
>>

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