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Posted by nappY Si on 10/26/05 19:21
Check out these users reviews of 'Pinnacle'.
Think again
before dealing with these pirates who call
themselves
a company:
http://reviews.zdnet.co.uk/software/contentcreati
on/0,39024138,39119241,00.htm
Here's a selection. You soon get the picture...
> Nick Andy August 30 2005, 22.33 BST
> "I regret buying"
> This product is a an absolute GARBAGE, RUBBISH !!!!
>
> Do not buy it or you will regret.
>
>
>
> Martin McHarter September 13 2005, 22.03 BST
> "You'd think after 2 years it'd be put right,
> but no!"
> Studio 9 was released upon the world in 2003.
> Studio 9 Plus was released upon the world in 2004.
> Now Studio 10 is being released in 2005, and guess
> what is still in Studio 9? Yes--right. Many of the
> same bugs that were in Studio 9 back in 2004. For
> that matter, some of these same bugs were in Studio 8.
> Bugs such as audio-video synchronisation misalignments.
> Bugs such as dropped audio during capture. Bugs such as
> MicroMV capture still not properly supported (OOS problems),
> even though the box clearly specifies that it should
> capture MicroMV as-delivered. Bugs such as rendering
> that hangs repeatedly, or renders successfully but
> spits out a disc image that is too large to fit on
> the disc. Maddenning.
>
> Does anyone think that Studio 9 will be fixed now that
> Studio 10 has been announced? To answer that question:
> Was Studio 8 fixed after Studio 9 was released?
>
> Pinnacle hasn't released good software since Studio 7.
>
>
>
> Tony Hayes October 23 2005, 20.57 BST
> "The buggiest software ever!"
> I have both Studio 8 and 9 installed on 2 machines.
> Both versions are buggy, unstable, and most frustrating.
> They have been upgraded to the latest verions, but this
> doesn't help. I have spent hours and hours trying to get
> it to work. Avoid it like the plague.
>
>
>
> Anonymous October 21 2005, 01.13 BST
> "Too Buggy"
> Pinnacle 9 hangs both of my computers in different
> ways. It is not useable.
>
>
>
> Alvin Way October 20 2005, 20.45 BST
> "It is the most disappointing software I have
> ever purchased!!!"
> I have been trying for weeks to get one dvd.
> I am still trying. It hangs during rendering
> and utilizes 100% of cpu constantly. They claim
> they fix the cpu problem with the upgrade. NOT!
> Do not waste your time or your money. No matter
> how cheap it is.
>
>
>
> Anonymous October 08 2005, 14.24 BST
> "Easy to edit files. Pain to capture or
> configure finish product"
> I've never been so frustrated with a product.
> I love how easy it is to edit & learn how to edit,
> but the lockups and troubles during capture and final
> file creation is not worth it! Constant issues after
> issues and absolutely NO support
>
> Alex Trump October 08 2005, 03.55 BST
> "Piece of junk"
> Simply does not work. Constantly crashes on an out-of-box
> Dell Dimension 9100 with 4G RAM.
>
>
>
> Anonymous September 29 2005, 17.30 BST
> "Great idea if it would work for all recording
> scenarios"
> I have had trouble from the first time I started
> using Studio 9. It's been one failed call or email
> contact to support after another. Support doesn't
> know what they're doing. They have scripts they follow
> and don't know how to troubleshoot.
>
> The support line repeats their fixes like they don't
> even hear you or read what you're telling them the
> problem is.
>
> Great idea for a product, but if you can't get the
> support you need, it's a worthless product.
>
> I want my money back.
>
>
> Anonymous September 27 2005, 22.44 BST
> "In the tradition of other Pinnacle products"
> I don't know how this company survives.
>
>
> James Dumas September 23 2005, 19.48 BST
> "No support at all"
> I purchased activation keys for Dolby Digital,
> MP3 and MPEG4 encoding/decoding. I had to replace
> my hard drive and re-install everything. I can not
> activate keys and get no response from their support.
> I have e-mailed them 4 times and still no response.
> Do they even have support. I will not buy the keys
> again.
>
>
> Anonymous September 15 2005, 23.09 BST
> "There is more to life than trying to
> Get Pinnacle to Work !"
> Total waste of time, great product if it
> would only work. Support is useless, they
> must make more money out of support than
> selling the product. I'm surprised there
> is not a class action in the U.S. I've put
> it down to experience and can spend my life
> doing better things. By the way I work in IT
> so I know junk when I see it.
>
>
>
> Mike peters September 14 2005, 11.06 BST
> "Great idea - lousy execution"
> It just doesn't work: I have installed it
> on 2 state of the art high end machines and
> it crashes every time - especially during
> rendering. Version 9.4.3 is really, really bad.
> The support people are very slow in responding.
> I am now going to use the Adobe Suite which is
> harder to use but does work. Apparently !
>
>
> "Hangs hardware or reboots system"
> I bought the hw/sw combo. Really have not had much
> chance to use the software as the hardware likes to
> lock up the system when doing a dv capture. If it
> doesn't hang the hardware then I either get a software
> hang or a reboot. Support had suggestions of how to fix
> everything except the pinnacle stuff. For the few moments
> it sometimes works, it lloks good. I will buy another
> firewire adapter this weekend and remove this junk.
http://reviews.zdnet.co.uk/software/contentcreati
on/0,39024138,39119241,00.htm
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