Posted by mmaker on 11/25/05 13:00

Bernie wrote:
> I think you can tell the quality of software from the discussion on the
> main support groups.The Edition site was always full of complaints and
> requests to Pinnacle for help, mostly either unanswered or unhelpfully
> answered.

I'd have to disagree on that. Pinnacle's software may be buggy, painful
to use and crash my PC a lot, but I've always found their US online
support staff fast and helpful... at least with things they can
resolve, rather than the numerous random crashes for no apparent
reason.

Not that I'd ever buy another Pinnacle product myself unless angels
flew down from heaven to sing the praises of their new release...

Mark

[Back to original message]