Posted by Gary Bettan on 11/27/05 13:59

>A mate of me was just here, and he has been using
>Pinnacle 8 & 9. But he has enough of all the problems,
>and asked me to help him install Premiere Pro.
>Yep, Pinnacle lost another customer!
>

We see customers "step up" from consumer NLEs to more professional
versions everyday. Sometimes it's frustration with the lower end
software, sometimes it's just outgrowing it.

Premeire Pro (and Vegas, Xpress, Liquid & Edius) are all much more
powerful, feature rich and most importantly STABLE solutions. They
also have a steeper learning curve and require more 'effort' to use
and master. Fortunately there are good training tools available to
help new users.

I'm not trying to justify buggy software or defend Pinnacle on this
one. Releasing such a significant update so soon after first ship is
commendable on the one hand, but also shows poor quality assurance and
testing on their part. They have to do better.

Unlike Macs, not all PCs are created equal. Even two machines with the
exact same parts can have very significant performance differences.
Knowing which drivers to install, how to tweak the OS and other tricks
of the trade can have a HUGE impact on the overall stability and
performance of your NLE. And even proven suppliers liek Dell can get
sloppy and release a series of machines that are problematic for video
editing.

Pinnacle has millions of Studio users. With all kinds of machines to
run it on. I think overall they've done a very good job with Studio
and that it has been improving with each new version. While they
stumbled out of the blocks with Studio 10, I just can't see Avid
allowing buggy software to tarnish their name. The lightning fast
release of the update speaks to that, and I expect to see more updates
released as needed.

Gary


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