Posted by Ed Anson on 12/07/05 02:31

Bill Fright wrote:
>
>
> Rick Merrill wrote:
>
>> blackburst@aol.com wrote:
>>
>>> bernard.newnham@ntlworld.com wrote:
>>>
>>>> Try copying a file to the drive just using the Finder.
>>>> You may not have the permissions for the drive correctly set, or the
>>>> drive may need reformatting for some reason.
>>>>
>>>> ....or you're trying to write to a CD drive.
>>>>
>>>> B
>>>
>>>
>>>
>>>
>>> SOLVED! I called Apple and reformatted the drive.
>>>
>>
>> I didn't know a telephone could reformat a drive!
>
>
> I'm impressed he got to talk to a human at apple. I wonder what he was
> charged.
>
That's no big deal. During the warranty period (up to 3 years, if you
buy AppleCare) you get to talk to a real person if you have a problem
with the product. I once spent several hours, spread out over a few
calls, with one of their people helping me work through a problem with a
system upgrade. No charge.

But I also didn't know a telephone could reformat a drive. ;-)

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