Posted by blackburst@aol.com on 12/07/05 14:03

Ed Anson wrote:
> >> I didn't know a telephone could reformat a drive!
> >
> >
> > I'm impressed he got to talk to a human at apple. I wonder what he was
> > charged.
> >
> That's no big deal. During the warranty period (up to 3 years, if you
> buy AppleCare) you get to talk to a real person if you have a problem
> with the product. I once spent several hours, spread out over a few
> calls, with one of their people helping me work through a problem with a
> system upgrade. No charge.
>
> But I also didn't know a telephone could reformat a drive. ;-)

HENRY: You're a funny guy, Tommy.
TOMMY: Funny how?
HENRY: You, know, funny...
TOMMY: Funny how? What am I, some kind of clown?
HENRY: No, no, funny, the way you tell the story.
TOMMY: What, am I here to entertain you?
and so forth..........

Yes, I got AppleCare. I called my vendor, and he called Apple in a
conference call. It took about 15 minutes to get a person. My vendor
explained the problem and hung up. The Apple guy said I had wrong
permissions on my Media Drive and had me erase the disk (after asking
me 12 ways if I was SURE there was nothing else on the drive, so I
wouldn't get mad at him.) Sure enough, the drive became accessible.

But now, a new problem!....

I ingested DV footage from a DSR45. When I hit escape, the computer
told me that the audio may be out of sync. How do I insure that the
audio is locked? Which option do I select in Log & Capture? DV NTSC or
DV NTSC Basic?

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