Posted by Richard Crowley on 01/09/11 11:37

"AllisonWonderland" wrote ...
> Richard Crowley:
>> But it captures OK?

> Yes it seems to capture alright, other than I haven't yet
> addressed the lack of audio problem, because I want to
> get the video in the MovieCaptureWindow problem
> solved first.
>
> RC:
>> It would be very helpful to tell
>> us what kind of camcorder, VCR, computer hardware
>> you are using.
>
> JCA:
> This is the system that I have dubbed "TheScorcher".

Thanks for the info.
Generally the most important things are: the operating
system and version number, the application software
and version number; and the identity of whatever video
hardware (firewire, capture card, etc.) you are using.

How exactly do you have your source (Camcorder/VCR)
connected to the computer? Generic firewire port? Some
kind of firewire port on the RT2500? Some other kind of
interconnection (analog?) between the source and the
computer?

You may have an RT2500-specific issue. I believe there
are Matrox-specific forums where you may find better
help than here. This is a very generic newsgroup where
lots of different systems are discussed, even Apple, etc.

Note also that W2K and especially Premiere 6.0 are pretty
old and likely don't enjoy the level of support that current
versions have.

Some of the higher-end packages (like the RT2500) do
things differently/separately from the generic way that
Premiere does them. Are you doing the capture (all the
connections and procedures) according to the Matrox
instructions? (Not just the generic Premiere instructions.)

Are you sure you have the Matrox RT2500 installed
correctly, with whatever internal jumper cables, etc.?
Some of those combos require a special ribbon cable
installed between the capture card and the graphics
card.

Did you install the Matrox and Premiere stuff in the
proper order?, no error messages? They apper to
"recognize" each other properly? That combination
is much more complex to install than the generic fire-
wire card that many (most?) of us use.

Is this a newly assembled system, or did it work before
and fail recently?

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