Posted by martin.champoux on 01/15/06 22:29

Thanks !

I was looking for buying this DVD writer.

I'm little bit angry that TigertDirect is selling this junk !!

Good luck !

DVD-Dad a écrit :

> In October I bought a Cyberhome EX162A-E from Tigerdirect. This is
> supposed to be a firewire connected external DVD DL burner. The first
> one I got was dead in the box, one phone call to TD and they replaced
> it...no problems.
>
> When I got the new drive I had to go out on business for about 5 weeks.
> Then I didn't have time to try the new drive out until a couple of
> weeks ago.
>
> Long story short...new drives plays DVD's, reads DVD's but won't burn a
> DVD to save my life. I am using NERO that came with the drive, and I
> have tried Pinnacle and MS video software.
>
> Everytime I get "Unknown Burn Error" and it bombs back to the
> application.
>
> So I call TD and of course they now want me to talk to Cyberhome. I
> call Cyberhome at 1-888-302-2727 and get auto attendent hell. I held
> on for about 40 minutes and never got to speak to anyone. So I call
> back, hit option for RMA request...I'm told to go to the website and
> fill out form online...after 20 mins waiting.
>
> I go to http://www.cyberhome.com
>
> I go to the service page to select my model....and it is not listed.
> It's listed online in their catalog if I want to buy one, but the
> EX162E-A is not listed on the list of items you can get a RMA for.
>
> SO I figure I am just screwed. So the least I can do is come here and
> say:
>
> CYBERHOME IS CRAP DO NOT WASTE YOUR MONEY

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