Reply to Re: Another JVC disaster?

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Posted by William A. T. Clark on 02/07/06 13:47

In article <1f3fe$43e833cb$943f8239$27144@STARBAND.NET>,
"Deke" <no spam@today.com> wrote:

> "William A. T. Clark" <clark.31@nospamosu.edu> wrote in message
> news:clark.31-C47994.14313906022006@charm.magnus.acs.ohio-state.edu...
> > I happened to be unlucky enough to be given a JVC DR-MV1S DVD/VCR
> > recorder as a Christmas present a little over a year ago. The thing has
> > never worked well; when you could figure out the Byzantine manual, it
> > still didn't seem to function properly. Finally, and before the warranty
> > ran out, I returned it to JVC In Aurora, IL to be fixed. At the time
> > there were two issues (that I could find, at least). One, I could not
> > get a signal to the DVD recorder, other than by dubbing from a tape in
> > the VCR side, and two, it refused to recognize DVD-RW disks, even though
> > it ha done so for several months.
> >
> > I sent it back in mid-December with a note outlining the two problems.
> > It came back "fixed" ten days later. At least, I thought so. It turned
> > out it still would not recognize a DVD-RW disk, giving the dreaded "disc
> > error" message. So I called JVC again (another story in itself). The
> > representative was very helpful when I finally reached him, and said
> > they would send me a UPS mailer to return it to them in Aurora. I did
> > this three weeks ago. Since that time, all I see on their repair site is
> > that it is "waiting for parts". I would far rather have my original
> > outlay back, and buy a properly functional DVD/VCR, but just to have
> > this thing sitting in the repair facility with nothing happening is
> > ridiculous. Oh, yes, and if you e-mail the contact address you finally
> > find - they just don't bother to answer anyway.
> >
> > All I can say is to all readers of this ng - 1) stay away from JVC
> > products until they deal with shoddy design and manufacture, and 2)
> > their service is as bad as their manufacturing. Never again - no JVC
> > ever in my house.
> >
> > William Clark
>
> Sorry about your experience, but my JVC DR-MV1s has transferred a ton of VHS
> tapes to DVD, and has been used almost daily for recording on DVD-RW, as
> back-up for my
> DVR, and its NEVER made a coaster. Its also made more than a few DVD-R
> copies of
> D-VHS tapes, recorded on my 7 year old JVC HM-DSR100 satellite reciever.
> I've also transfered some S-VHS tapes
> from my JVC HR-S3900 S-VHS machine to DVD-R. Some of those were made as
> far back as the late 80's, on a Zenith S-VHS machine, made by JVC, which
> still works, but has an incredibly slow FF and RW, compared to machines made
> today.
> My point is, the first production runs of the DR-MV1s seem to have had some
> software problems.
> But dont condemn a company, because you have a problem with JUST ONE of
> their products. At least they are trying to repair your machine, and trust
> me, replacement parts for common failure parts can be hard to come by. I
> have NEVER had a problem with any of my JVC products.
> JVC still holds the patents for the VHS video recording system. Every
> company that has ever made a VHS tape machine of any kind, has paid JVC a
> royalty.
> So give JVC some slack. Go look at one of the JVC D-ILA
> HD televisions, compare it with anything else on the market, and you'll see
> that JVC still makes some incredible products.
> Just my two cents.
>
> Peace
> Deke

Oh, I think this would work fine - if it would work. I transferred some
tapes to DVD and once I figured out the instructions, it did a very nice
job. The problem is that it is simply unreliable.

JVC knows full well all the problems that the DR-MV1S has, from the
"loading" hang up on down. When these machines first came out the trade
magazines gave them a very high rating (on the basis of which my wife
bought one for me). Once the consumer feedback started to accumulate,
those ratings dropped like a stone. JVC should, for the good of their
own image, just have pulled all those, refunded or replaced them with
another model, and learned by the experience. At least, if I send a unit
back with clear descriptions of the two problems that need to be fixed,
I don't expect it to come back with one of them untouched. And then sit
for three weeks in the repair facility on its second go round.

only wish that my DR-MV1S worked as well as yours does. I hope that,
when I eventually get it back, it will.

William Clark

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