Reply to Re: Another JVC disaster?

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Posted by William A. T. Clark on 11/15/49 11:39

In article <abfa3$43e988df$943f8239$25394@STARBAND.NET>,
"Deke" <no spam@today.com> wrote:

> "William A. T. Clark" <clark.31@nospamosu.edu> wrote in message
> news:clark.31-A7E7B0.08475907022006@charm.magnus.acs.ohio-state.edu...
> > In article <1f3fe$43e833cb$943f8239$27144@STARBAND.NET>,
> > "Deke" <no spam@today.com> wrote:
> >
> > > "William A. T. Clark" <clark.31@nospamosu.edu> wrote in message
> > > news:clark.31-C47994.14313906022006@charm.magnus.acs.ohio-state.edu...
> > > > I happened to be unlucky enough to be given a JVC DR-MV1S DVD/VCR
> > > > recorder as a Christmas present a little over a year ago. The thing
> has
> > > > never worked well; when you could figure out the Byzantine manual, it
> > > > still didn't seem to function properly. Finally, and before the
> warranty
> > > > ran out, I returned it to JVC In Aurora, IL to be fixed. At the time
> > > > there were two issues (that I could find, at least). One, I could not
> > > > get a signal to the DVD recorder, other than by dubbing from a tape in
> > > > the VCR side, and two, it refused to recognize DVD-RW disks, even
> though
> > > > it ha done so for several months.
> > > >
> > > > I sent it back in mid-December with a note outlining the two problems.
> > > > It came back "fixed" ten days later. At least, I thought so. It turned
> > > > out it still would not recognize a DVD-RW disk, giving the dreaded
> "disc
> > > > error" message. So I called JVC again (another story in itself). The
> > > > representative was very helpful when I finally reached him, and said
> > > > they would send me a UPS mailer to return it to them in Aurora. I did
> > > > this three weeks ago. Since that time, all I see on their repair site
> is
> > > > that it is "waiting for parts". I would far rather have my original
> > > > outlay back, and buy a properly functional DVD/VCR, but just to have
> > > > this thing sitting in the repair facility with nothing happening is
> > > > ridiculous. Oh, yes, and if you e-mail the contact address you finally
> > > > find - they just don't bother to answer anyway.
> > > >
> > > > All I can say is to all readers of this ng - 1) stay away from JVC
> > > > products until they deal with shoddy design and manufacture, and 2)
> > > > their service is as bad as their manufacturing. Never again - no JVC
> > > > ever in my house.
> > > >
> > > > William Clark
> > >
> > > Sorry about your experience, but my JVC DR-MV1s has transferred a ton of
> VHS
> > > tapes to DVD, and has been used almost daily for recording on DVD-RW, as
> > > back-up for my
> > > DVR, and its NEVER made a coaster. Its also made more than a few DVD-R
> > > copies of
> > > D-VHS tapes, recorded on my 7 year old JVC HM-DSR100 satellite reciever.
> > > I've also transfered some S-VHS tapes
> > > from my JVC HR-S3900 S-VHS machine to DVD-R. Some of those were made
> as
> > > far back as the late 80's, on a Zenith S-VHS machine, made by JVC, which
> > > still works, but has an incredibly slow FF and RW, compared to machines
> made
> > > today.
> > > My point is, the first production runs of the DR-MV1s seem to have had
> some
> > > software problems.
> > > But dont condemn a company, because you have a problem with JUST ONE of
> > > their products. At least they are trying to repair your machine, and
> trust
> > > me, replacement parts for common failure parts can be hard to come by.
> I
> > > have NEVER had a problem with any of my JVC products.
> > > JVC still holds the patents for the VHS video recording system. Every
> > > company that has ever made a VHS tape machine of any kind, has paid JVC
> a
> > > royalty.
> > > So give JVC some slack. Go look at one of the JVC D-ILA
> > > HD televisions, compare it with anything else on the market, and you'll
> see
> > > that JVC still makes some incredible products.
> > > Just my two cents.
> > >
> > > Peace
> > > Deke
> >
> > Oh, I think this would work fine - if it would work. I transferred some
> > tapes to DVD and once I figured out the instructions, it did a very nice
> > job. The problem is that it is simply unreliable.
> >
> > JVC knows full well all the problems that the DR-MV1S has, from the
> > "loading" hang up on down. When these machines first came out the trade
> > magazines gave them a very high rating (on the basis of which my wife
> > bought one for me). Once the consumer feedback started to accumulate,
> > those ratings dropped like a stone. JVC should, for the good of their
> > own image, just have pulled all those, refunded or replaced them with
> > another model, and learned by the experience. At least, if I send a unit
> > back with clear descriptions of the two problems that need to be fixed,
> > I don't expect it to come back with one of them untouched. And then sit
> > for three weeks in the repair facility on its second go round.
> >
> > only wish that my DR-MV1S worked as well as yours does. I hope that,
> > when I eventually get it back, it will.
> >
> > William Clark
>
> I sincerly hope it does too. According to the trade papers and mags, this
> one machine has become a bit of a thorn in JVC's side. I'm assuming you
> have a high quality surge/spike protector (or several, in series) that your
> equipment is plugged into? Voltage spikes can play hell with soft/hardware.
> And as far as your "loading" problem not being fixed when you got it back
> from the shop, are you aware that the "loading" problem will sometimes
> disapear if you unplug (NOT turn off) the unit for a couple hours? The
> loading problem may not have manifested itself while it was in the shop.
> The DR-MV1S does seem to be very sensitive to noisy power lines, and
> transient spikes.
>
> Best Wishes
> Dennis Kelley

Actually, I don't have the "loading" problem that seems to have been the
principal scourge of these machines. Mine were to do with a lack of
signal to the DVD recorder, even though it would record from the same
source just fine onto its VCR. The service rep. I spoke to seemed to
think that it was a problem with the DVD tuner. The other one is that it
won't recognize DVD-RW discs any more (it used to), and gives a "disc
error" message. I really want to use the DVD-RWs for stuff I either
don't want to keep forever, or that I want to transfer to my computer to
edit and process in iMovie. The standard DVD-R discs work fine, but they
aren't reusable.

At least the annotation against the job on their service site has
changed from "waiting for parts" to "started" as of yesterday.

I'll keep you posted.

William Clark

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