Posted by William A. T. Clark on 02/07/06 13:41

> From: "William A. T. Clark" <clark.31@nospamosu.edu>
> Subject: Another JVC disaster
> Date: Mon, 06 Feb 2006 14:31:39 -0500
> Newsgroups: rec.video.dvd.tech,rec.video.dvd.players
> Message-ID: <clark.31-C47994.14313906022006@charm.magnus.acs.ohio-state.edu>
>
> I happened to be unlucky enough to be given a JVC DR-MV1S DVD/VCR
> recorder as a Christmas present a little over a year ago. The thing has
> never worked well; when you could figure out the Byzantine manual, it
> still didn't seem to function properly. Finally, and before the warranty
> ran out, I returned it to JVC In Aurora, IL to be fixed. At the time
> there were two issues (that I could find, at least). One, I could not
> get a signal to the DVD recorder, other than by dubbing from a tape in
> the VCR side, and two, it refused to recognize DVD-RW disks, even though
> it ha done so for several months.
>
> I sent it back in mid-December with a note outlining the two problems.
> It came back "fixed" ten days later. At least, I thought so. It turned
> out it still would not recognize a DVD-RW disk, giving the dreaded "disc
> error" message. So I called JVC again (another story in itself). The
> representative was very helpful when I finally reached him, and said
> they would send me a UPS mailer to return it to them in Aurora. I did
> this three weeks ago. Since that time, all I see on their repair site is
> that it is "waiting for parts". I would far rather have my original
> outlay back, and buy a properly functional DVD/VCR, but just to have
> this thing sitting in the repair facility with nothing happening is
> ridiculous. Oh, yes, and if you e-mail the contact address you finally
> find - they just don't bother to answer anyway.
>
> All I can say is to all readers of this ng - 1) stay away from JVC
> products until they deal with shoddy design and manufacture, and 2)
> their service is as bad as their manufacturing. Never again - no JVC
> ever in my house.
>
> William Clark

[Back to original message]