Posted by Bill's News on 02/24/06 23:28

wunnuy wrote:
> Cp33 wrote:
>> Well, I posted a complaint about deteriorating netflix service
>> about
>> a couple of months (?) ago and someone claimed that I was working
>> for
>> blockbuster marketing. What a good laugh. I was never with
>> blockbuster so I don't know much about it, but other people claimed
>> that it is worse. However, netflix service has not improved but
>> get
>> worse since I posted. Compared to getting close to 20 rentals a
>> month a year ago, now I am getting something less than 10 rentals a
>> month. Somebody blamed the post office. It might be part of it,
>> but
>> I suspect
>
>
> The "post office" is what the Netflix apologists claim.
>
> I had terrible throttling problems with Netflix and got that PO
> excuse, yet I use the PO frequently and never had problems with
> other
> things. But watch your queue anyway. You'll get a movie arrive, no
> movie is acknowledged as its replacement for a day and then that
> movie isn't sent unitl the next day after that, hard to blame the PO
> for that. I had movies take a week to get to me at some points.
>
> The bottom line is whether the apologists want to believe it or not,
> Netflix admits to throttling, plain and clear. There is no excuse
> for
> it.

Since I have the time, and the patience, I'm trying an experiment.
I've emptied my NF deliverable queue into a text file. I've left the
"Saved" queue intact. This means that presently the only items in my
queue are not yet released.

Every disc I've returned since has shown up the next day in email and
on the Queue page as "We expect to ship your next available movie
today" (or next day, if viewed later in the day) is posted next to
it - always before 9AM.

If I add a vid from the text file in to the queue (before 9:30AM PST,
perhaps later but untested) it gets sent by NF the same day (so far,
there could be an out of area issue but I've not encountered one in
about 10 days of testing) and it's here the next day.

It also means that I can "force" all three vids to be in "We expect to
ship your next available movie ..." state on Monday and, in that one
case I was sent the top three new releases on Monday arriving here
Tuesday (this happened, much to my surprise, on the Pres. Day weekend,
when NF apparently worked on Monday and the USPS delivered the
processed discs on Tuesday!!!!)

While I don't suggest this methodology for those with lives, I'm
impressed;-) However, I was impressed without any gimmicking too -
and this is more work than I care to do;-)

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