Reply to Re: Blockbuster.com: Talk about your SNAFUs!

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Posted by Fish! - THE Aristocrat. on 02/28/06 04:58

In article <6oh7021h702e3kvlj2b5mbdjk2rl3aiast@4ax.com>,
rick@spamgmail.com says...
> I ordered "Out of the Past" from Blockbuster.com. It is a film noir
> with Robert Mitchum. What I "get" is a DVD called "Out of the Past" -
> however, it's a documentary on gay lifestyles.
>
> Funny, huh? I laughed, too...until what follows happened:
>
> I immediately seal it up, send it back, and report to BB that they
> sent the wrong movie.
>
> Today, I get a message in my box stating that I sent the wrong movie
> back to them. Uh....no...
>
> There are no boxes to check that says "no, really, you REALLY sent the
> wrong movie" . And going to Customer Service and searching for "wrong
> movie" doesn't take me anywhere.
>
> Is there a number to call? I'm fed up, about to ditch their service,
> but I don't want their stinkin' movie, and I don't want to get billed
> for it.
>
> Help, please?
>

heh, SURE you ordered the wrong movie.

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