Posted by Mike on 09/23/70 11:41

> got a reply straight away hope it helps :
>
> Hi
>
> Thank you for contacting us, and sorry to hear you are having difficulties
> using the site.
>
> We have been experiencing a few technical difficulties that are currently
> affecting a small proportion of our customers; although I can assure you
> that our IT department is working intently in order to rectify them as
> quickly as possible.
>
> You can of course call us on 0870 3500 899 between 9.00a.m. - 5.00p.m.
> (Monday to Friday) and we will place the order for you.
>
> If this is inconvenient, then all I can suggest is that you try the site
> again later.
>
> Sorry for the trouble caused here - we do genuinely appreciate your
> understanding and patience and sincerely hope it will not deter you from
> using the site again in the future.
>
>
> Kind Regards
>
>
> Charles
> CD WOW! Customer Services
>


What on earth made you think to ask the vendor directly what the problem
was?
Surely you would a newsgroup who have nothing to do with the running of the
site what was going on?. ;)

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