Posted by dan on 09/23/11 11:41

"Mike" <me@privacy.net> wrote in message
news:120jl61n5mgvnf1@corp.supernews.com...
>
> > got a reply straight away hope it helps :
> >
> > Hi
> >
> > Thank you for contacting us, and sorry to hear you are having
difficulties
> > using the site.
> >
> > We have been experiencing a few technical difficulties that are
currently
> > affecting a small proportion of our customers; although I can assure you
> > that our IT department is working intently in order to rectify them as
> > quickly as possible.
> >
> > You can of course call us on 0870 3500 899 between 9.00a.m. - 5.00p.m.
> > (Monday to Friday) and we will place the order for you.
> >
> > If this is inconvenient, then all I can suggest is that you try the site
> > again later.
> >
> > Sorry for the trouble caused here - we do genuinely appreciate your
> > understanding and patience and sincerely hope it will not deter you from
> > using the site again in the future.
> >
> >
> > Kind Regards
> >
> >
> > Charles
> > CD WOW! Customer Services
> >
>
>
> What on earth made you think to ask the vendor directly what the problem
> was?
> Surely you would a newsgroup who have nothing to do with the running of
the
> site what was going on?. ;)
>
>
Speak proper English and we may understand what you are on about .!!!

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