Posted by Frank on 01/11/68 11:45

On Fri, 14 Apr 2006 21:26:24 -0700, in 'rec.video.production',
in article <Re: converting dvd files to i pod format>,
"Richard Crowley" <rcrowley@xpr7t.net> wrote:

>"Frank" wrote ...
>> Does anyone here know anything about the upgrade
>> policy on Total Video Converter?
>>
>> Specifically, if someone were to purchase a copy today
>> and say, two months from now, a new version is released,
>> is it necessary to purchase another copy in order to get
>> the update?
>
>Their website appears to be long on style and short on
>substance. That makes me moderatly suspicious right off
>the bat. Are they too ashamed to admit that they have a
>lousy upgrade policy? Are they too dim to realize that
>is an important piece of info that potential customers
>want to know? Either way, it doesn't speak well of
>them.
>
>So send them an email and ask them. You could also
>ask/suggest that they include that info on the web.
>The speed and form of their reply might be more info
>good/bad in evaluating what kind of vendor they are.


Richard:

I agree 100 percent with what you've written. They have been e-mailed
and no response was received. I waited until now to respond to your
post in order to give them sufficient time to respond.

Also, there's a reason why I posted a message to this thread, and a
similar thread with the subject "How to convert DVD/Video to
iPod/PSP?" back on April 12. Someone posted to that thread under the
name "itinysoft" <itinysoft@yahoo.com>, so it seemed to me that that
individual might be a principal in the company since the full name of
the product is iTinySoft Total Video Converter.

I posted to this thread because iTinySoft Total Video Converter is
marketed through the EffectMatrix Ltd. Web site. The message to which
I responded in this thread was posted by "Hanson Woo"
<hansewu@sohu.com>. It turns out that the effectmatrix.com domain name
is registered to a Wu Zhiqiang <hansewu@sohu.com> of Shenzhen, China,
so I figured, once again, that I might receive a response here in the
newsgroup, but it seems that neither newsgroup postings nor e-mail
messages receive responses.

Bill Gates had dinner with President Jintao of China last evening.
Perhaps I should have crashed the party and lodged a complaint about
the customer service non-responsiveness of certain Chinese-based
software companies. I'm sure that Bill is discussing Chinese
government non-responsiveness to Western concerns about intellectual
property rights and the protection thereof and, of course, Microsoft's
expansion into China.

Regards,

--
Frank, Independent Consultant, New York, NY
[Please remove 'nojunkmail.' from address to reply via e-mail.]
Read Frank's thoughts on HDV at http://www.humanvalues.net/hdv/

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