Posted by Tim V. on 05/03/06 21:03

Invid Fan <invid@localnet.com> wrote in news:010520062129252867%
invid@localnet.com:


>>
>> My wife had a DBS (dumb blonde syndrome) moment the other day and
>> grabbed a DVD off the top of our player, put it in the envelope and
>> returned it. She later realized it wasn't a Netflix owned DVD. I
>> sent an email to Netlfix and they told me they couldn't help me
unless
>> I knew what the title of the mistakenly returned DVD was.
>>
>> Seems like they could flag it in the system and when it hits the
>> scanners, it could be intercepted and returned to us.
>>
>> The response was within 24hrs. You would think they would have to
have
>> this scenario built into their system.
>
> It says right on the web site they're not responsible for personal
> disks you accidently send in. I called and gave the title, but never
> got the one I sent back. A bummer, as it was from a box set, but in
the
> end I just rented a copy and copied it (the only "bootleg" on my
> shelf).
>


They found the disk my wife sent in and returned it to me. I
figured it was a gonner. Hurrah for them!


--
Tim.

"Those who give up essential liberties for temporary safety deserve
neither liberty nor safety." - Benjamin Franklin

"Associate yourself with men of good quality if you esteem your own
reputation. It is better to be alone than in bad company" - George
Washington

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