Posted by Richard Crowley on 01/11/30 11:49

"Gary Eickmeier" wrote ...
> Richard Crowley wrote:
>> You need to find a competent repair shop.
>
> Agreed, but how can I do much better than the Sony authorized repair
> center in New York? I couldn't even talk to any technical people, just
> the order taker woman. Ever. Communicated with them by letter inside
> the camcorder box. They send it back to you in worse condition than
> when it went in.

So apparently "Big City" or even "Factory Authorized" are
not necessarily indicators of competence or customer service.

I live in Portland, OR, and have a great service place.
When my DSR-300 quit working, I placed it directly on
the bench of the owner and watched over his shoulder
as he dissembled it enough to find the tape guide which
came loose. Lucky for me, the guide was still there in
the bottom of the case, and it only cost me a re-alignment.

> So what is the big mystery about aligning a mini DV camcorder? They do
> it at the factory a zillion times a day.

No great mystery. A standard alignment tape, an oscilloscope,
and a service manual is pretty much all it takes. (Plus the
underlying skill of working on small electro-mechanical
gadgets, the tools, and a strong magnifying lamp! :-)

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