Posted by Gene E. Bloch on 06/06/06 23:01

On 6/04/2006, Richard Crowley posted this:
> "Gary Eickmeier" wrote ...
>> Richard Crowley wrote:
>>> You need to find a competent repair shop.
>>
>> Agreed, but how can I do much better than the Sony authorized repair center
>> in New York? I couldn't even talk to any technical people, just the order
>> taker woman. Ever. Communicated with them by letter inside the camcorder
>> box. They send it back to you in worse condition than when it went in.
>
> So apparently "Big City" or even "Factory Authorized" are
> not necessarily indicators of competence or customer service.
>
> I live in Portland, OR, and have a great service place.
> When my DSR-300 quit working, I placed it directly on
> the bench of the owner and watched over his shoulder
> as he dissembled it enough to find the tape guide which
> came loose. Lucky for me, the guide was still there in
> the bottom of the case, and it only cost me a re-alignment.
>
>> So what is the big mystery about aligning a mini DV camcorder? They do it
>> at the factory a zillion times a day.
>
> No great mystery. A standard alignment tape, an oscilloscope,
> and a service manual is pretty much all it takes. (Plus the
> underlying skill of working on small electro-mechanical
> gadgets, the tools, and a strong magnifying lamp! :-)

And a desire to do a good job...

--
Gene E. Bloch (Gino)
letters617blochg3251
(replace the numbers by "at" and "dotcom")

[Back to original message]