Posted by Marcus on 06/14/06 23:26

"NRen2k5" <nomore@email.com> wrote in message
news:VHNjg.33517$G97.585386@weber.videotron.net...
> neo wrote:
>> Nero seems to be ranked the best but poor customer support. I
>> installed from the CD in the box that I just bought. The first thing I
>> always do is update. I went to their site to update and mine could not
>> be updated so had to download an entire new program. The Help software
>> is a different download, is not integrated, and does not seem to work.
>> Even the program seems very slow and buggy. I thought I would
>> re-install the original from the box.
>>
>> I think that update was about 2 months ago. I would think that they
>> would have a new integrated download by now.
>>
>> Anyone know what is going on with them?
>
> No comment about the update's performance on your system, but the reason
> why they don't integrate the helpfiles in the download is because they are
> pretty large and would make it take *even longer* to download.
>
> I think they have instructions somewhere on their site on how to make the
> helpfiles work with the program. From what I remember, it's just a matter
> of copy&pasting the files to Nero's program folder.
>
> --
> http://pcguyelevated.ytmnd.com/

Nice animation on the website!
BC

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