Posted by bbcrock on 07/11/06 16:13

I called them, they apologized for the service and gave me extra
rentals.

I love Netflix. They resolved the problem.

Don

bbcrock@gmail.com wrote:
> that's what I needed to know. I have not had that happen before. But
> 6 movies went "lost" on me in a matter of 3 weeks. I keep increasing
> the amount of movies I have out because I'm willing to pay an extra $6
> for another new movie each week (approx $1.50 per week). I have no
> problem paying for the service. It's become an integral and
> irreplaceable part of my family's entertainment- particularly for
> obscure titles- so canceling is not an option.
>
> Don
>
> ...
> >
> > They have started holding mine for 5-6 days after I ship it back.
> > After 6 days when I am able to declare it lost, they " find it"
> > usually within an hour or two. I'm tired of the BS. My cost per dvd
> > used to be about $1.25 now it's about $3.00. I can rent new release
> > videos for 3 for $5.00 locally. I guess this is my last month with
> > Netflix.

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