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Posted by Steve Guidry on 07/16/06 22:40
You don't have an IP issue.
You have a customer service issue. And you have to decide whether you're in
teh business for teh long haul or not. here's what i mean : you can get
all artsy-fartsy crybaby huffy and stamp your foot and say "it's my
creative product", but you'll likely lose the customer. In my view, that's
a losing proposition. Even if you don't think that you're going to get
anything from him while the ad agency is involved - - you probably won't - -
you should take teh high road, and fork it over. Take the footoge over
personally, and use it as a chance to pitch the agency for their business.
heck - - you might even wind up better off.
The worst that will happen is that you'll lose them, and it sounds like you
already have. But if you're in for the long haul, then the customer will
probably remember you when he's had a bellyfull of that agency.
This natural attrition is just part of the rhythms of this business. And
you have to keep selling new customers to make up for those that leave like
this.
More later . . .
Steve
"pduck" <pduck.nojunk@sbcglobal.net> wrote in message
news:pduck.nojunk-90C3D3.17005014072006@newsclstr02.news.prodigy.com...
>A long time client of mine (I am an independent producer of industrial
> videos for training and marketing) has recently started working with a
> marketing firm to help promote their product line. This marketing firm
> wants to take my original footage (of my clients product) and edit it
> themselves for my clients web site. This is something I feel very
> uncomfortable about. It would be similar to a still photographer giving
> out his negatives. Where would this end? My client has made it clear
> that he is not giving me the boot, he plans on using me in the future,
> etc. But he has also made clear that he doesnt want to pay a separate
> expense to me for any editing.
>
> Am I being too pigheaded here? Is it normal to hand over raw footage for
> others to edit when no prior arrangement had been made to do so? I
> should note that I live in a small area and I have always done things
> with a handshake rather than a Hollywood contract. If I tell my client
> no, he will honor me, but I may not see any more business from him.
>
> Opinions?
>
> --
> To reply, remove .nojunk from my email address.
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