Posted by Gunther Gloop on 07/28/06 14:59

Lee Mellows wrote:
> I have just purchased a Cassette deck from someone with good
> feedback. I doesn't work, completely non-functioning. I contacted
> them immediately to ask if I was missing something and saying that I
> needed to return the item. 5 days later he has replied saying that
> the item left him in working order, therefore the post office is to
> blame and I need to claim from them! Is this right?
> He has offered to send me the receipt for the item but I hardly think
> this is going to wash with the PO.
> I've never had this problem before, if I've ever received faulty
> goods the seller has taken them back no problem. I can't find
> anything on e-bay's site which mentions who's responsibility this is.
> I really can't see me claiming back my e-bay bid from the PO!
>
> Can anyone help??

As far as I'm aware, it is _he_ who needs to make the claim at the PO.
Afterall, the "contract" is between him and the PO.
They (the PO) won't deal with you.

He needs to take it back, refund the money and make his own arrangements re:
repair/refund from the PO and/or write-off. He might be able to have it
fixed, then back to you... (don't let him draw it out for more than 30 days
since the purchase though or you won't be able to complain).
Otherwise he is a bad ebayer and deserves a big NEG.

....best contact ebay somehow too though, in case they can help if he decides
to neg you back.
(not sure how helpful they will be in that case though)

-Kevin.

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