Reply to Re: OT:E-bay dispute - damadged goods

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Posted by Lee Mellows on 07/28/06 15:10

> As far as I'm aware, it is _he_ who needs to make the claim at the PO.
> Afterall, the "contract" is between him and the PO.
> They (the PO) won't deal with you.
>
> He needs to take it back, refund the money and make his own arrangements
> re: repair/refund from the PO and/or write-off. He might be able to have
> it fixed, then back to you... (don't let him draw it out for more than 30
> days since the purchase though or you won't be able to complain).
> Otherwise he is a bad ebayer and deserves a big NEG.
>
> ...best contact ebay somehow too though, in case they can help if he
> decides to neg you back.
> (not sure how helpful they will be in that case though)
>
> -Kevin.
>

Thanks. Yeah, it sounded a bit wrong to me too. I'm just canvassing the
e-bay forums too, the consensus there seems to be that it's the sellers
responsibility if something gets damaged in transit. After all, I contacted
him the day it arrived and he can check that it's not working when he gets
it back.

Hmm. Not a big one for a barney, me, but I'm buggered if I'm going to be
left holding this thing.

Lee

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