Posted by Citizen Bob on 09/26/06 11:57

On Mon, 25 Sep 2006 19:43:50 GMT, glenzabr@nospam.xmission.com (GMAN)
wrote:

>Those drive are meant to be sold only as units for manufacturers like Dell,
>and other local resellers to place into their prebuilt PC's for resell. It is
>up to the small store or reseller you bought it from to provide support.

You are wrong. OEM products are sold everywhere and they have direct
factory support.

All I wanted was a firmware upgrade but Sony would not comply.

>No manufacturer is going to provide support to you for a plastic bag bought
>drive that was never meant to be sold to an end user that way.

That's really weird because in the past I have gotten direct factory
support for any number of OEM products, like hard drives, modems,
optical drives, routers, etc.

Sony was just being obstinant, so they lost a customer for life. And
it you are smart, you won't buy any of their unsupported crap either.


--

"There is no distinctly native American criminal class save Congress."
--Mark Twain

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