Posted by wookie on 11/30/06 04:09

I recently switched from Netflix to Blockbuster Total Access. The free in-store
rentals are nice, but Blockbuster's service has been a huge disappointment.
Blockbuster claims that when you return a DVD to the store that it results in
your next DVD in queue being shipped out to you faster. This is NOT the case.
For example, I returned a DVD to my local BB store TWO DAYS ago and they still
haven't pulled it from my queue and sent the next disc, or any disc for that
matter. This has happened with EVERY DVD I'VE RENTED since signing up for this
plan a couple of weeks ago! Secondly, they have a nasty habit of arbitrarily
sending discs further down the queue even though the discs at the top show as
available. I'm sticking with the BB Total Access plan - for the moment. But a
couple more weeks of this and BB can take their online rental service and shove
it.

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