Posted by Amy Cottrell on 12/04/06 19:52

Perhaps this is the wrong forum, but here goes.

I popped in disc #1 of "Himalaya" (the Michael Palin
series from BBC) on the DVD+R (HL-DT-ST-DVD+RW
GSA-H21N) drive, and it wouldn't play with Cineplayer.
It plays fine on the regular hook-it-to-the-TV DVD player.
At first I thought the problem was only with that particular
DVD, but now I can't play any pressed DVD. Cineplayer
tells me the name of the disk, but won't play it. WMP tells
me the name of the disk and shows the chapters, but gives
a digital copy protection error when I try to play anything.
I tried to copy the disk to the hard drive, and got this error
message: "file creation error - copy protection error - the
file failed because the sector is encrypted."

I can play burned DVDs and one very old (possibly region-
free) pressed DVD, but there is no sound. My speakers
work fine. The DVD drive play audio CDs just fine and
runs/accesses CD-ROMs just fine. The region settings
have not changed. The DVD drive worked just fine before
on disks from Sony, Fox, Warner, BBC-Warner, Paramount,
Disney/Buena Vista, and PBS Home Video. Supposedly my
drivers are up to date, supposedly the physical device is
working just fine, blah, blah, blah. I have googled and
troubleshot to no avail.

I have some Norton and Symantec stuff, but I've never heard
of that causing a copy protection problem (and it never did
with any of the other disks before). I have a sneaking suspicion
that Sonic's "solution" --if I ever get one-- will be for me to
buy another copy/upgrade of their product. Has anyone ever
heard of something like this before? Thanks.

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