Posted by RCE Defiant on 12/09/06 11:27

"fwibbler" <thedoctor@thedeathzone.free-online.co.uk> wrote in message
news:gemini.ja06d9000aj0302gk.thedoctor@thedeathzone.free-online.co.uk...
> "kim" <ntscuser@aol.com> wrote:
>
>> "Colin Wilson" <void@btinternet.com> wrote in message
>> news:MPG.1fe403147cd59e9b989b3c@news.individual.net...
>> > In the limited contact i've had with SVP i've always been impressed,
>> > but
>> > how's this for an example from tonight:
>> >
>> > I made an order, and during the payment process via HSBC I noticed that
>> > the full delivery address was not being shown fully.
>> >
>> > Emailed sales@svp at 10:16pm with a screenshot pointing it out
>> >
>> > By the time I next checked my email at 10:27pm Steve had already
>> > checked
>> > the order and confirmed there was no problem.
>> >
>> > SVP rock :-)
>>
>> Oh really?
>>
>> They sold me a batch of 25 printable DVDs of which about half were
>> unusable. Since the cost of sending them back was greater than the cost
>> of
>> replacing them I emailed them for further advice. They didn't reply so I
>> took my business to APR Media with whom I've been very satisfied ever
>> since.
>>
> Then for a start you shouldn't have bought cheap nasty DVDs. Buy quality
> ones in future.
> Second, you should have phoned them. Emails get lost all the time, at both
> ends in a variety of ways.
> If you had phoned, SVP /would/ have sorted things for you.
>
> Cheers!
>
> --
> Graham
> Website - http://www.thedeathzone.free-online.co.uk


SMTP, Send Mail Then Pray

--
RCE Defiant

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