Posted by Brian W on 12/10/06 12:03

"Colin Wilson" <void@btinternet.com> wrote in message
news:MPG.1fe403147cd59e9b989b3c@news.individual.net...
> In the limited contact i've had with SVP i've always been impressed, but
> how's this for an example from tonight:
>
> I made an order, and during the payment process via HSBC I noticed that
> the full delivery address was not being shown fully.
>
> Emailed sales@svp at 10:16pm with a screenshot pointing it out
>
> By the time I next checked my email at 10:27pm Steve had already checked
> the order and confirmed there was no problem.
>
> SVP rock :-)
>
> ...and for the benefit of the tape I have no affiliation to them :-p

Agreed. When I once ordered some DVD blanks, they were sent by courier. They
magically 'disappeared' (ie they were signed for but not received by me! The
courier had apparently stolen them and signed for them in my name). After
contacting SVP, they sent a replacement at their expense, using guaranteed
Saturday delivery.

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